Shipping policy
Shipping Policy
At Bowlory, every product is handcrafted with care and made to order. We take the time to ensure each piece meets our quality standards before it is shipped to you.
Order Processing
All standard orders are handcrafted and prepared for dispatch within 5 working days (Monday to Friday, excluding public holidays).
Custom or personalized orders may require more or fewer than 5 working days, depending on the design and production requirements. The estimated production timeline will be communicated before your order is confirmed.
Shipping Coverage
We currently ship nationwide across Pakistan.
At this time, we do not offer international shipping.
Shipping Charges
We are pleased to offer Free Shipping on all orders across Pakistan.
Payment Method
We currently accept Cash on Delivery (COD) only.
Delivery Time
Once your order has been dispatched, delivery times vary depending on your location and the courier service. While most orders arrive within a few working days after dispatch, delivery times may be longer for remote areas.
Open Parcel Inspection
For your peace of mind, Bowlory allows customers to open and inspect their parcel before making payment.
We recommend carefully checking your order at the time of delivery. If you receive a damaged or incorrect item, please record an unboxing video and contact us immediately through WhatsApp at +92 339 7014 354.
Order Tracking
Once your order has been dispatched, we will provide your shipment details so you can track your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to Bowlory due to an incorrect or incomplete delivery address provided by the customer, any additional shipping charges required to resend the order will be the customer's responsibility.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to public holidays, severe weather, courier service disruptions, or other circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Shipping Questions
If you have any questions regarding your order or shipment, please contact us:
Email: bowlory@gmail.com
WhatsApp: +92 339 7014 354
Address:
Shop 01, Main Shanghai Road, Opposite Aramco Petrol Pump, Chungi Amar Sidhu, Lahore 54000, Pakistan